Student charter and code of conduct

Student charter

When you study at the SLaM Recovery College

You can expect us to:

• Efficiently manage enquiries and assist you with the enrolment process if you need support
• Always communicate in a friendly and professional manner
• Provide information about our courses , workshops, prospectus and timetable
• Ask during the enrolment process if there are any issues which might make attending the course difficult for you. We will make reasonable adjustments to support your mental and physical health and ability to learn - providing you inform us at the time of enrolment

• Provide a warm, professional, healthy and safe learning environment and work with you to make learning enjoyable and accessible
• Deliver high quality courses and workshops which promote recovery and social inclusion,  and offer you hope, control and opportunity
• Respect your personal beliefs, life choices, faith and cultural practices and traditions making it an environment free from stigma and discrimination
• Give you time and space within and outside the classroom to provide feedback about the Recovery College, its services and staff without fear of recrimination

We expect you to:
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• Provide relevant information such as your contact details, an emergency contact and information about SLaM services you, or the person you support, may be using, are supported by or are working in
• Inform us of any difficulties or challenges that would make it difficult to attend
• Contact the college office if you can no longer attend a course or workshop so we can offer your place to another student
• Attend courses on time or, if you are running late,  to inform the college office
• Be respectful of the rights of all students and staff of the college
• Ask the college staff questions if you are not sure about anything 
• Adhere to the SLaM Recovery College Code of Conduct

Code of conduct

We want to ensure that every student of the college has a positive, enriching experience of the courses they take part in.

Students do not have to disclose anything about their personal or professional life, their history or their mental health issues.  If anyone does share anything, we ask you to treat what is discussed with complete confidentiality.

We would also ask that everyone attending the college:

• Behaves in a responsible manner that fosters mutual respect and understanding between all members of the college
• Respects the rights, life choices, beliefs and opinion of others
• Does not behave in any way that may be considered threatening or disruptive, or that is likely to lead to physical or emotional harm to any students or staff
• Refrains from the use of alcohol, un-prescribed medication or illegal substances
• Does not behave in a way that prevents or disrupts learning or other activities
• Does not use coercive, violent, disorderly or offensive behaviour or language

We all have a responsibility to ensure that this code is respected and adhered to. Please approach a member of the college staff if you have any concerns.

If we feel that you have breached this Code of Conduct, we will discuss this with you and try and find a way forward.